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All orders that are succesfully placed and paid online before 4pm Weekdays and 11am Saturdays will be dispatched the same day.
If you place an order after the deadline and require urgent shipment then we may still be able to accomodate this but you will need to call our sales hotline for confirmation that your order has been processed in time.
We offer a variety of delivery options:
Research-Drugs.Com send all orders using one of the above methods of shipment. All orders are directly trackable online if you require a tracking number for your order then please email our support team who can provide this for you.
In some circumstances a customer may require their order to shipped by non-recorded delivery. We can accomodate this as a special request but please note that this is at buyers risk and any lost orders sent via this method will not be replaced.
If your order sent by one of the above recorded delivery options has not been received after 7 days then we will contact Royal Mail to locate its whereabouts.
It is Royal Mail's procedure to not declare any parcel lost untill 15 days after it was sent. Once we have had confirmation from them declaring a parcel lost then we will follow up for compensation and replace your order.